Reporting a Bug

We are using JIRA to track all FtpServer issues including bugs. Please visit our issue tracker page to report a bug.

How to report a bug

Writing a bug report with detailed information will help us to fix your problem sooner.

  • Make sure if the bug you are going to report doesn’t exist yet.
  • Attaching JUnit test case which reproduces the problem will put your report in our highest priority.
  • Attach full thread stack dump if you suspect a dead lock.
  • Attach full heap dump if you suspect a memory leak.
  • Specify the environment in detail as much as possible.
    • Operating system version, distribution, architecture, …
    • JVM vendor, version, build number, command line arguments, …
    • Network settings